Frequently Asked Questions
How long does shipping take?
Standard shipping is 5–7 business days. Expedited is 2–3 business days. See our full Shipping Policy for details.
Can I return an item?
Yes — unused items can be returned within 30 days. See our Returns & Exchanges page.
Do you ship internationally?
Not at this time. We currently ship to all 50 US states.
Is my payment information secure?
Yes. All transactions are processed through our PCI-compliant payment processor. We never see or store your full card number. See our Payment & Security page for more.
How do I contact support?
Email support@dynastyhomeco.store. We respond within one business day, Monday through Friday.